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Turn on the radio, pick up a paper, and all the talk seems to be about the need for Ireland to project itself on to the World stage with innovative digital solutions. If we can do this, well maybe then we can again all have our huge German cars and 2010 Registration plates :)
Our client has no interest in aspirational talk – they are just getting on with it. And have been for some time. This is an Irish based e-commerce portal with a vast International reach.
They are currently seeking a Head of Online Operations to take ownership of, and formulate strategy for, their key websites with a specific focus on optimising conversion, revenue and profitability. In addition to their online offering, you will also spearhead new initatives using mobile, social media and other digital channels. Essentially, you will be managing a team of Product Managers and Analysts and therefore you must have a proven background in a similar senior managment capacity. Your responsiblities will include the following:
• Develop and implement the strategy for a portfolio of websites, taking considering of user expereince, functionality, conversion rates and revenue.
• Manage and work with cross-functional teams; right from the intital strategic planning stage through to implementation and post-launch analaysis and modification. You will have direct responsiblity for two teams; product managment and analytics.
• Evaluate new proposals or feature requests, presenting Senior Managment and the Board a researched and documented SWOT analysis of each request, with recommendations on which ones will work best with the current online products and how to implement the chosen new features including budgets required, tiimelines etc.
• Analysis of all product’s performance – your role in a nutshell is to be the company expert on how to maximise all traffic and customer activity, therefore you must be able to put together a business case on how each product is performing and what, if anything, should be done to improve this. Your core skills should include:
• A proven background of at least 6 years in managing online products and operations, ideally within a major e-commerce or dotcom organisation.
• Hands on management experience, leading and inspiring teams to perform and produce first class results.
• A natural flair for statistics and analytics; you are someone who can visualise trends/ patterns and you are competent in conveying this information to senior management and provide them with specific recommendations on how to use these statistics to propel and improve the online offering.
• A strong understanding of testing techniques, and how to implement ongoing evaluation so that all products are refined as and when necessary, with the end goal of achieving agreed traffic, revenue and profitability targets. You should at all times be mindful of our client’s commercial considerations, and to that effect, you will be highly focused on translating all data analysis and initiatives into increased traffic / site user retention, and ultimately increased revenue generation for our client. Whilst this is already a very senior role, by no means is there a glass ceiling over this position and it offers scope for further career progression and development. You will have the opportunity to work for a major dotcom success story, and work with thinkers and doers who have made a real impact in the e-commerce world. To have a chat about this opportunity, please give me a call on my direct line (01) 609 0160 or mobile 086 6010411. You can also mail me at: gary@prosperity.ie Confidentiality is completely assured and your details will not be discussed externally without your prior consent.
Many thanks, Gary
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